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Digital inclusion isn’t the responsibility of one person.

  • It’s important that each person on your team (especially content designers and developers) understand how they might accidentally make something inaccessible and can avoid doing so.
  • User researchers and testers can help spot accessibility problems, so the rest of the team can remove them.
  • Product and project managers should also understand accessibility. This makes sure it's thought about from the start and built in to the service.

Read more about how everyone can help build an accessible service in our accessibility for teams guide.

Next page: User research

Last update: 21 August 2019, editorial review.