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Accessibility is usability for people who interact with products differently.

Your role is to help the team approach accessibility as a part of user experience rather than a checklist of requirements.

How to use your guide

  1. Follow the steps on each page. They aren't designed to be a list of everything to meet the Web Content Accessibility Guidelines (WCAG), but will cover some of the key things you need to know or do.
  2. Use the Australian Government User Research Digital Guide as an ongoing reference. The guide will help you understand the needs of all your users at every stage.
  3. Take a short course - most are free.
  4. Plan for accessibility and conduct accessibility testing.
  5. Join the community - get or give advice and support.

Supporting resource

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Published by: Digital Citizen Services
Last update: 30 April 2019, first published

Content on this page published with acknowledgement.